Most frequent question

You can either order online and pay online or make your order via Instagram direct message or phone, then pay via a payment request (tikkie).

We prepare orders based on your orders. Therefore, it takes some time. We recommend you to make the order at least 1 week in advance. Need it earlier? Contact us to ask if possible.

We receive your order, check if possible, the approve the order. After the approval, you will receive a link to our website for the payment. Your order is finalized after the payment is done.

Payments are done via a payment gateway (currently Mollie). The payment gateway receives your payment information (e.g. credit card) and processes the payment, then sends our website back a confirmation for the payment. So our data in secure at the payment gateway (Mollie) and our website is totally excluded in the payment process.

We package your order carefully and send it via post, normally PostNL. If you live in Utrecht, pick up can be possible, contact us for that.

For cookies and cup cakes the minimum quantity for processing your order is 4. For cookies that are sold as a package (not a single cookie), minimum quantity doesn’t apply. For example we have some packages for valentine which contains only 1 or 2 cookies which is perfectly fine for your order.